Help
We're here to help
Need a hand fitting a replacement part, or have a question or concern about your DisplayPrep? Tell us what's going on and we'll sort it out personally.
Request help
Email us with your name, your order number if you have it, which board you own and what you need. A photo helps. We reply by email, usually within one business day.
Email us for helpOrder spare parts
Or write to contact@displayprep.com.
Replacement silicone feet
Each foot is a clear silicone foot fixed to the aluminum frame with a screw. One set of four feet with screws fits every DisplayPrep board. If one goes missing, a new set gives you four and leaves three spare. Stuck? Email us a photo of the underside of your board and we'll walk you through it.
Replacement pans and lids
Choose your board on the spare parts page and we'll show exactly which pans and lids it uses.
Something not right?
Every board carries The DisplayPrep Promise and a 1-year warranty. If a part fails under normal use, tell us and we'll make it right. See Returns & warranty.